Refund & Replacement
🔄 Refund & Replacement Policy
At Raahi Comfort, your satisfaction means everything to us.
Every product we ship is crafted with care and checked thoroughly before dispatch.
However, if something goes wrong, we’re here to make it right — quickly and hassle-free.
💥 Damaged or Defective Products
If your order arrives damaged, defective, or with quality issues, don’t worry.
Simply reach out to our support team within 48 hours of delivery, and we’ll arrange for a replacement or full refund — whichever you prefer.
We may ask for a short video or image of the issue to help us verify and process your request faster.
🔁 Product Mismatch or Wrong Design
In rare cases where there’s a design or product mismatch, we believe you shouldn’t have to go through the trouble of sending the first one back.
So, here’s our promise:
You get to keep the first order as a gift from Raahi Comfort, and we’ll ship the correct one immediately — free of cost.
Because at Raahi Comfort, we value your time, trust, and experience more than anything else.
🕐 Refund Timeline
For approved refund cases, the amount will be processed back to your original payment method within 5–7 working days after confirmation.
📞 Easy Support
You can contact our 24×7 support team via WhatsApp or call at +91 81126 73988, or email us at raahicomfort@gmail.com for any refund or replacement assistance.
💬 Our Commitment
We’re not just selling comfort — we stand by it.
Every Raahi Comfort product is backed by our “No Worry Replacement Promise”, ensuring you always receive the quality and comfort you deserve.